Swahili and English
Natural conversations in Swahili and English. Suited to Tanzanian customers and staff.
Zona AI – Intelligent Assistant
AI-powered virtual assistant. 24/7 support in Swahili and English, automated inquiries, and intelligent assistance for Tanzania.
Features for the Tanzania market
24/7 availability
Handle FAQs, account queries, and simple requests anytime. Escalate to humans when needed.
Integration
Connect to your core systems, CRM, or knowledge base for accurate, up-to-date answers.
Customisable
Train on your products and policies. Control tone and escalation rules.
Analytics
See common questions and satisfaction to improve service and content.
Frequently asked questions
Does it really work in Swahili?
Yes. Zona AI is designed to understand and respond in Swahili and English, making it suitable for Tanzanian customer bases.
Can it access our systems?
It can be integrated with your APIs or knowledge base to provide accurate information (e.g. balance, status) within your security and compliance boundaries.
Explore more
View our full range of products and solutions.
Ready to get started?
Get in touch for a demo or a custom quote for Zona AI – Intelligent Assistant.